Terms and Conditions

Terms and Conditions

Last updated: 4/15/2025

Welcome to Violetta Bridal! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms.

1. General Information

  • Violetta Bridal operates the website https://violettabridal.com
  • We specialize in selling wedding dresses and related accessories.

2. Products and Orders

  • All products are subject to availability.
  • We reserve the right to limit the quantity of items purchased.
  • Images of products on the site are for illustrative purposes only.
  • Custom or made-to-order dresses may take longer for delivery and are subject to specific terms (see Section 5).

3. Pricing and Payments

  • All prices are listed in $ and include applicable taxes unless stated otherwise.
  • We accept payment via Visa, MasterCard, PayPal, American Express 
  • Full payment must be received before processing your order.

4. Shipping and Delivery

  • We ship worldwide
  • Shipping times vary depending on the product and location.
  • We are not responsible for delays caused by customs, courier services, or events beyond our control.

5. Returns and Exchanges

  • Standard Products: Eligible for return or exchange within 3 days of delivery if unworn and in original condition. Buyer pays return shipping.
  • Custom Orders: Non-refundable and non-exchangeable due to their personalized nature.
  • Please contact us at email: info@violettabridal.com before sending any items back.

6. Cancellations

  • Orders may be cancelled within 24 of purchase unless the order has already been processed or shipped.
  • Custom orders cannot be cancelled once production has started.

7. Sizing and Alterations

  • Customers are responsible for providing accurate measurements.
  • Alterations are not included unless otherwise specified.

8. Intellectual Property

  • All content on the website, including logos, images, and text, is the property of Violetta Bridal and may not be used without permission.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Governing Law

  • These Terms and Conditions are governed by the laws of USA

11. Changes to Terms

  • We may update these Terms and Conditions from time to time. Updates will be posted on this page with a revised date.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@violettabridal.com